What are the check-in and check-out times at Ibis London Excel-Docklands?
Check-in is at 15:00 and check-out is at 12:00.
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Ibis London Excel-Docklands
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Key details
About the Hotel
9 Western Gateway, Royal Victoria Dock, London, E16 1AB,
- Next to the ExCeL London Convention Centre
Great
8.1
8.5
4.5
3.7
Hotel a minute's walk from ExCeL London with direct cable car to O2 Arena
Location & Transport
The hotel sits
Rooms & Design
Rooms are bright and equipped with flat-screen TVs, and feature
Dining & Bar
The on-site restaurant serves a variety of international dishes, and the bar offers snacks and drinks, including wine and champagne.
Family & Accessibility
Families can request meals catering to special diets, and the hotel provides baby-friendly amenities such as high chairs. The hotel has
Business & Services
The hotel offers a
Highlights
Location: Less than a minute from ExCeL centre
Transport: Direct cable car to O2 Arena
Rooms: Pod-like bathrooms with stylish design
Dining: Special diet menus available
Family: Accessible rooms with grab rails
Parking: EV charging station on site
“The Ibis London Excel-Docklands stands out for its modern, vibrant design and prime location next to the ExCeL Centre; the on-site dining options and family-friendly services further enhance its appeal. Though compact, the rooms are well-equipped, offering comfortable beds and practical amenities. It's a solid choice, particularly for those attending events or exploring the area.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Double SweetRoom2 persons16 m²1 Double bedHeatingShowerroom details
- Twin Room2 persons16 m²1 Single bedHeatingShowerroom details
- Accessible Twin Room2 persons16 m²2 Single bedsHeatingShowerroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Heating
- Soundproofed rooms
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Ibis London Excel-Docklands, dining takes on a delightful flair with FOGGS, a modern restaurant that caters to a diverse palate. Guests can savor international and European dishes, all within a welcoming atmosphere that suits families and friends alike. Enjoy meals anytime, ensuring every dining experience is both fulfilling and enjoyable.
Location
9 Western Gateway, Royal Victoria Dock, London, E16 1AB,
Explore London
Explore Nearby Highlights
ExCeL London
9 minutes' walk
A major events venue hosting exhibitions and conferences. Check for public events and open days.
The Crystal
7 minutes' walk
An iconic building focusing on sustainability, featuring interactive displays and a café with stunning views.
Royal Victoria Dock and Bridge
5 minutes' walk
A scenic dock area perfect for walks, featuring modern architecture and access to waterfront activities.
The O2
6 minutes' drive
A multi-purpose venue for concerts and sports. Home to a wide range of dining and entertainment options.
Emirates Air Line
9 minutes' walk
This cable car ride provides stunning views of the Thames and London skyline. Great for thrill-seekers and families.
Bow Creek Ecology Park
20 minutes' walk
A tranquil green space featuring varied wildlife and walking paths, ideal for relaxation and nature walks.
Caffe Fratelli
4 minutes' walk
An Italian café known for its warm atmosphere and delicious coffee, as well as light snacks and pastries.
Freemason's Cafe
10 minutes' walk
A cozy spot offering hearty British classics. Popular for breakfast and lunch with a family-friendly vibe.
Trinity Buoy Wharf
15 minutes' walk
A lively arts and events hub with pop-up events, street food, and stunning views, great for casual evenings.
The Oiler Bar
8 minutes' walk
A relaxed bar with a robust drink selection and live sports. Ideal for watching games with friends or unwinding.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 14.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Danish, Romanian, Polish, Greek, Russian, Bulgarian, Hindi, Lithuanian, Slovak, Urdu
Number of floors:
10
Number of rooms:
278
Reviews and Ratings
Feedback about Ibis London Excel-Docklands from previous guests about their experience.
Show moreShow less
Pros
Friendly staff
Excel show location
Docklands surroundings
Easy access
Cons
Noisy room
Broken appliances
Small rooms
Guest reviewsbased on 2347 reviews
Emily from United Kingdom
Single
Twin Room
3 nights in November 2025
|
Reviewed: February 17, 2026
5/10
bathroom pod room grime
the location near the excel centre was acceptable.
The bathroom was a joke. It was just a tiny pod. it reminded me of a cheap cruise ship cabin.. seriously?!?! the room wasn't very clean. I saw some grime in the bathroom.
0 Helpful
andrew from united kingdom
Single
twin room
3 nights in November 2025
|
Reviewed: February 02, 2026
6/10
mediocre stay near excel
leaking kettle dark room
The location was decent. It was pretty close to the excel centre, so that was handy for my event.
The room felt quite worn. the kettle leaked all over the counter when i tried to make tea. the room was also oddly dark even with all the lights on. It wasn't the most inviting space.
0 Helpful
mia from united kingdom
Couple
twin room
3 nights in November 2025
|
Reviewed: January 07, 2026
8.8/10
a tender stay
thames views helpful staff comfortable bed
The location was wonderful (especially the views of the thames!), with easy access to excel and nearby transport links. i found the staff helpful. They were attentive and always ready to assist with a smile. the room was clean and the bed was comfortable, perfect after a long day exploring.
the breakfast area was quite crowded at peak times, so getting a table required a bit of patience.
Service
9/10
the front desk offered quick assistance with check-in, and the staff seemed genuinely interested in ensuring a pleasant stay for every guest, always available to provide directions or answer questions.
Dining
8/10
The breakfast buffet offered a selection of pastries, cereals, and hot items like scrambled eggs, providing enough variety to satisfy different preferences. The dining area was well maintained.
Rooms
9/10
The twin room included two comfortable beds, a desk, and a tv with multiple channels, all designed to ensure maximum guest comfort. The temperature control in the room worked very well.
Location
10/10
The hotel's situation near the dlr station offered convenient access to various parts of the city. It also stood a short walk from excel, providing an easy commute for any event.
Facilities
8/10
The hotel offered complimentary wifi throughout the building, alongside a well stocked bar area open until late. The bar provided a relaxing atmosphere for evening drinks.
0 Helpful
|
Logan from Canada
Single
Twin Room
4 nights in November 2025
|
Reviewed: January 02, 2026
8.5/10
Comfortable Stay with Excellent Transport Links
coffee facilities lovely touch
The AC in the room was a lifesaver. I found tea and coffee facilities available in the room to be convenient. The complimentary cookies were a lovely touch. The location was great, and transport was right on the doorstep to get into the center.
The room was not cleaned after my first night. I found the same dirty towels left every day after nights two and three. I reported it, but no apology was given to me.
Service
9/10
The staff were friendly and helpful! I appreciated the warm and cute atmosphere during check-in. The team addressed requests promptly, and that was really helpful.
Facilities
8/10
Free tea and coffee facilities were available in the room. I appreciated that the hotel also offered a small restaurant next to the reception, and it had a nice range of options for a quick meal.
0 Helpful
|
jessica from united kingdom
Business traveller
twin room
3 nights in November 2025
|
Reviewed: December 20, 2025
9.5/10
dockside delight!
sweet view many channels water view temperature controls
the location was AMAZING for accessing excel! my room had a sweet view of the water. the room had a tv with many channels. the temperature controls worked great!
the shower floor felt a tad slippery! slip mats would be a super addition.
Service
9/10
sully provided fantastic service! he even helped me find my missing headphones case cover. labake offered helpful, attentive customer service.
Dining
10/10
the breakfast offered a hearty selection! i loved the plentiful choices. malcolm and chef yolande served a yummy breakfast. the food was AMAZING!!!
0 Helpful
|
hudson from canada
double sweet room by ibis
3 nights in November 2025
|
Reviewed: November 29, 2025
5/10
slippery shower floor missing safety features
the shower floor was seriously slippery , and my husband ended up slipping. he fell pretty hard , landing right on his bum and twisting his foot under the shower door. i was really worried , and he was definitely shaken up. they really should have some slip mats or grab handles in there.
0 Helpful
Karl from Germany
Business traveller
Twin Room
3 nights in August 2025
|
Reviewed: August 30, 2025
9.5/10
EXCELENT stay!
convenient location friendly staff efficient check-in complimentary water
The location was SO convenient to the ExCeL center! I loved that I could walk there in just a few minutes. The staff was friendly, and check-in was efficient. The room also included complimentary bottled water, and there was a selection of coffee and tea.
The lift was a bit slow. During peak times, there was sometimes a short wait.
Rooms
9/10
The twin room included comfortable beds and individual climate control options, like air conditioning and heating. Little touches such as a variety of coffee and tea options were also available for preparing hot beverages.
Location
10/10
The hotel offers REALLY easy access to the ExCeL Centre. The proximity to the Elizabeth line also allowed quick travel to central attractions and other areas.
0 Helpful
|
Show more reviews
FAQs
About Ibis London Excel-Docklands
How can guests reach the O2 Arena from Ibis London Excel-Docklands?
The O2 Arena is accessible via the Emirates Air Line cable car, which is less than a minute's walk from the hotel.
Is there a restaurant on-site at Ibis London Excel-Docklands?
The hotel features an on-site restaurant serving a variety of international dishes.
What nearby attractions are within walking distance of Ibis London Excel-Docklands?
Nearby attractions include the ExCeL exhibition centre (less than 1 minute walk), O2 Arena, and Royal Victoria Dock.
What types of amenities are provided in the rooms at Ibis London Excel-Docklands?
Each room is equipped with free Wi-Fi, a flat-screen TV, and tea and coffee-making facilities.
How far is Ibis London Excel-Docklands from London City Airport?
The hotel is approximately a 10-minute drive from London City Airport.
What dining options are available near Ibis London Excel-Docklands?
Nearby dining options include Top 1 Forever Restaurant (0.5 km), Eeshi's Kitchen (0.5 km), Tapa Tapa (0.5 km), and Al Masar (0.5 km).
Are pets allowed at Ibis London Excel-Docklands?
Pets are allowed with possible additional charges.
What public transport options are available close to Ibis London Excel-Docklands?
The hotel is within a 5-minute walk of Royal Victoria and Custom House Docklands Light Railway stations.
Is breakfast available at Ibis London Excel-Docklands?
Breakfast is available for an additional charge of £10 when prebooked, or £17 on the day.
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